The Communications Room

A socially social campaign fuelled by social – Why Movember works?

November 5, 2009 · Leave a Comment

[Sorry, I had to use all the various meanings of the word just to ensure there was no misunderstanding as to what this post is about]

At the moment my Mo looks more like I’ve drunk 10 cans of Coke and licked my top lip, but it is still early days. However this isn’t about me and my Mo, although you can sponsor me here should you wish, it’s about why Movember is a perfect example of marketing in a social world.

It has social object

OK it’s for a good cause and bog paper might struggle to emulate this, but it demonstrates the need to unite people around something compelling enough. In this instance it happens to be a good cause, but it could just be a good idea.

Secondly raising awareness and funds for Men’s health is arguably under represented compared too many other causes; you could say it’s a challenger. Everyone wants to support the challenger.

It gives people something to do

It’s not just a Facebook group where you sign up and forget about it or where you change your Twitter avatar and feel pleased with yourself. It requires people to actually commit to doing something. We all know actions speak louder than words these days.

It makes things spread

It unites groups of people with some real social fuel. There is something to talk about, it’s highly competitive and narcissistic (in a weird and slightly perverse way). Nobody wants to be told they have a dirty lip now do they.

It visualises things happening within groups. People copy each other and the more people that grow a Mo, the more people will a) find it acceptable to grow one or b) Feel left out if they don’t and follow the crowd. Nobody wants to be the first person at the party, so brands need to try and visualise activity and interactions happening, so people feel like everyone else is doing it.

Movember relies on both strong AND weak ties. In order for it to gain significant traction with the population in a short space of time, the ‘handful of influencers’ need to be exposed to the masses – the Mo being the social lubricant and object that is shared across these groups. Brands should ensure that they don’t spend all their efforts on the clump of interconnected cool kids and remember Joe Public needs to be exposed to what is happening.

Social mechanisms

It obviously has the standard Facebook, Twitter and email options so you can spread the word and generate donations, but there is more to the way they feed the fire.

It gives you the tools and reminders to upload and document your progress – as well as fundraising rankings. This keeps you promoting yourself and pushing your efforts through your networks. Brands need to give people something to follow and talk about in order to keep people interested.

Movember gives Mo growers rewards for raising money, including a tickets to the end of campaign party. It inspires people to really push for more money through the month rather than just an email at the beginning. Brands should reward people on a regular basis for giving up their time for you.

Last but not least – it’s useful

For those of us unfamiliar with growing facial hair there is a full on style guide and grooming tips. This should come in handy when rectifying my dirty lip.

Visit Movember and track down your friends and fellow Mo growers

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Social Media Guru – made by Xtranormal

November 2, 2009 · 1 Comment

I’m seeing a fair number of funny clips using Xtranormal, so it was only a matter of time before one popped up about social media. Scarily accurate.

Found via Make Marketing History

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Dude…Kasabian, Football and Guitar Hero…Sweet

October 30, 2009 · Leave a Comment

Three of my favourite things, found via Amnesia Blog (Where I work)

This is why technologists do matter and why a tech head should be sat lovingly in the creative process.

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Context and a world of perfect media harmony

October 29, 2009 · Leave a Comment

I can’t stress enough how important understanding context is when it comes to communications. In fact, I don’t think there is a more helpful word in the marketing dictionary of wank. Agency silos, land grabbing and out of date marketing department structures have a huge part to play in this, so without going into too much of an obvious rant here, there are two things that don’t allow us to see context.

Sorry, kind of a rant already, but the first one is opposites – the age old human behaviour (and marketing sensationalism) that requires you to fall on one side of the fence or the other. You can’t possibly believe in the power of influencers and mass media. And we all know that one media has to be dying in order for another to flourish.

The second is our inability to be human focused. Let’s be honest we all think we are, but stuff gets in the way of actually observing things through the eyes of actual normal people that buy our products. Things like numbers, brand tracking studies, media plans, focus groups and important meetings all contribute, as well as it feeling just all too simple.

However I came across this great post over at Plannerliness highlighting Ray-Ban as a classic example of this. Everything is happening in isolation without much consideration to other stuff that is going on around it. The result is below.

A lovely looking, well presented brand site

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That is probably found via a line of text on Google surrounded by a lot that is probably unhelpful

rb1

It really shouldn’t be that hard to get your social media come, digital PR, come PR agency to strategically ensure that all search results on that first page are from positive and trusted sources. It wouldn’t be hard for a creative copy writer to work with the search agency to develop some good Keyword ads that are contextual, even if people don’t click on them.

It wouldn’t be that hard for an above the line agency to come up with a TV campaign that is more participatory and spills out in to Youtube, Flickr, Facebook etc. You get the drift, but it highlights how media, despite being fragmented, is more dependent on each other than ever before. I think Faris phrased it well somewhere as media now being additive not repetitive.

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The art of selling without selling is to have a side project

October 21, 2009 · Leave a Comment

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Image via

Some interesting things have been happening that I’ve only really properly noticed since I returned home to recession hit England for a holiday – and that’s loads of my friends seem to have a side project that they didn’t have when I left 2 years ago.

Now I don’t know if it’s the recession, as they always seem to give people a nudge to do something, or technology making things easier. It might even be something cultural, relating to consumer excess and wanting something more fulfilling in their lives than a nice car and money in their pockets to spend on over priced beer.

First of all there are the side business projects that are financially driven, but firmly rooted in something they love. Some examples include a Longboard equipment company, international surfing holidays, fashion and record labels to name but a few.

Then there are the non-financially driven people who have started bands, grown vegetables in allotments, become obsessed with a new sport or simply gone back to something they loved doing when they were younger such as painting.

Undoubtedly this is rubbing off on brands as they begin to understand they also need a side project to capture people’s imagination and engage them. Red Bull has always been great at this and Cadbury’s was one of the first to get this with its Glass and a Half Full Productions strategy. Now we have Coke’s Happiness Factory and a mission to make the world happy, but probably my favourite side project at the moment has to be VW’s Fun Theory. We have all probably seen the piano video but there is a series developing over at thefuntheory.com.

Good stuff. The art of selling without selling is to have a side project.

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If only every briefing was like Jagger to Warhol

October 21, 2009 · Leave a Comment

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Make the impossible possible

October 21, 2009 · Leave a Comment

To be honest you could reframe this title as making difficult things happen. Increasingly I’m of the opinion that we should start with the product and treat communications as an extension and not just a bolt on.

This of course requires people to do things that they either don’t want to do, or just think it will be too much of a headache to achieve. The first headache is product people speaking to marketing people and the second headache which is really more of a migraine, is agencies working and planning together.

There is a heap of high profile examples such as Nike + and Fiat Eco Drive but I’m starting to see it happen regularly now, most recently Comparethemeerkat.com and Smithsdousaflavour.com.au. Both probably had a point in the process that required a real commitment to making these happen but thankfully made them happen.

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Switching off for a couple of weeks

September 17, 2009 · Leave a Comment

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Off on my holidays so I will be doing my best not to go anywhere near the Internet for a couple of weeks. See you soon people

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CSI Creator launches first digital novel

September 17, 2009 · Leave a Comment

I love it when old stuff gets mashed up with new stuff. Essentially at various points in this new book by Anthony Zuiker, you are given a code to enter on the website level26.com. The code ‘unlocks a cyberbridge’ that then gives you access to 3 minutes of motion picture footage providing more depth to the story and the characters.

The full trailer here looks pretty neat too.

HT to DigitalBuzz

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Involvement thresholds

September 16, 2009 · Leave a Comment

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I love all the following words…participation, interaction, experiences and even engagement. They’re more helpful and they must be good because you hear them at every conference, in every blog post and tweet, but what you don’t hear that often is the context or the practical implementation.

For every great case study held up as a shining example there is probably 100 hundred that have failed. I’m not bagging the terminology we just don’t spend enough time talking about the different kinds of participation, interaction, experiences and engagement.Hence many more failures than necessary.

For example my view is that Insurance can’t emulate a movie release because people aren’t generally a) as interested and b) as willing to give up as much time and effort. That’s not to say that they both can’t be involving, they just are in different ways.

Take Comparethemeerkat.com and Why So Serious, the former is almost sit back, snackable piece of light hearted entertainment, the latter is time consuming and truly participatory. In my opinion these have been successful because they understand what people might be willing to do in the context of its brand. Like pain, different people have different thresholds when it comes to brands and their communications. Its unlikely Mastercard would be tattooed on someone’s back, although some freak probably has having said that.

It’s also worth noting that these brands have also spent some money promoting themselves in mass media as well as through social. Not everything captures the media attention like the Best Job in World.

I know it seems obvious but it feels like brands make the following mistakes;

- They believe that everything has the same levels of social capital
- That people want to be your closest friend without it being earned
- That the majority of people want to give up time and energy to promote your product
- You don’t have to spend time or money on mass media communications, it will spread organically through networks

Definitely more swirling around in my tiny heed on this but it’s a start

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